You can forward email sent to an addresss to another address or to multiple addresses. You can look more professional by creating separate department addresses for a business and forwarding all of their emails to one or more other boxes which can then filter and organize based on those addresses. You can forward mail to an external address at another host or ISP, and it can be handy to forward mail to another person while you are on vacation as well. Set forwards up in Cpanel under Mail; Forwarders.
To forward to multiple addresses, use a comma to separate the addresses.
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