What to Do If Someone Accesses Your Account Without Permission

Whenever someone logs in to your account, a notification email is sent to the account owner.

If you notice a login from an unknown user or IP address, immediately change all related passwords.

Recommended order:

  1. AXSpace.com client area password
  2. DirectAdmin password
  3. Website administration passwords
  4. Password-protected directory password(s)

You should also review FTP accounts, email accounts, and database access. If any of these may have been compromised, change their passwords as well.

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