Articles

How Long Internal Transfers Take

How Long Internal Transfers Take If you request that we move your website or data from one...

How to Add Funds to the Wallet

How to Add Funds to the Wallet To add funds to your wallet, log in to the Client Area and...

How to Cancel a Hosting Service

How to Cancel a Hosting Service If a plan is purchased and canceled within the thirty-day...

How to Change Hosting Renewal Periods

How to Change Hosting Renewal Periods To change the renewal period of a hosting service, submit...

How to Change the Client Area Password

How to Change the Client Area Password To change your client area password: Log in to the...

How to Edit Client Area Information

How to Edit Client Area Information Changes to client account information currently require...

How to Enable Limited Client Area Access

How to Enable Limited Client Area Access To create a sub-account inside the client area and...

How to Pay Multiple Invoices at Once

How to Pay Multiple Invoices at Once Multiple invoices can be paid at the same time using the...

How to Reactivate an Expired Hosting Service

How to Reactivate an Expired Hosting Service If a hosting service expires and enters its grace...

How to Remove Unpaid Invoices

How to Remove Unpaid Invoices To cancel unpaid invoices, submit a ticket to the accounting...

How to Renew Hosting Services Early

How to Renew Hosting Services Early Hosting services cannot currently be renewed well in advance...

How to Renew a Domain

How to Renew a Domain As your domain approaches its renewal date, AXSpace.com will send reminder...

How to Reset a Hosting Service

How to Reset a Hosting Service If you need to completely reset your hosting service, submit a...

How to Split Multiple Services on an Invoice

How to Split Multiple Services on an Invoice If an invoice contains multiple services and you...

How to Transfer Services Between Client Accounts

How to Transfer Services Between Client Accounts Services can be transferred between different...

How to Upgrade a Hosting Service

How to Upgrade a Hosting Service Hosting service upgrades cannot currently be performed through...

How to Use Discount Codes

How to Use Discount Codes Discounts are currently applied through promotional links sent by...

How to Use Renewal Discounts During Events

How to Use Renewal Discounts During Events Renewal discounts offered during promotional events...

How to View Emails Sent by AXSpace.com

How to View Emails Sent by AXSpace.com To view emails sent by AXSpace.com: Log in to the...

What Services Require Identity Verification?

What Services Require Identity Verification? Identity verification is required for all services....

What to Do If Someone Accesses Your Account Without Permission

What to Do If Someone Accesses Your Account Without Permission Whenever someone logs in to your...