How to Fix the “Malware Detected” Upload Error

If you receive a "Malware Detected" message while uploading files through the file manager or FTP, contact support immediately.

Do not attempt to upload the file again until the alert has been reviewed.

If the detection is determined to be a false positive, you may safely proceed with the upload or request further assistance.

If the file presents a security risk, repeated upload attempts may result in your IP address being blocked or the affected service being suspended.

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